George Engelbeck

User Interface Researcher/Designer

Collaborative Systems

Engelbeck, G. & Poltrock, S.E. (1998). Designing to Support Enterprise-Wide Collaboration. Proceedings of COOP'98, Cannes, France.

Poltrock, S.E., & Engelbeck, G. (1997). Requirements for a Virtual Collocation Environment. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work, Phoenix, November, 1997 pp. 61-70.

Phones User Interfaces

Marics, M.A., & Engelbeck, G. (1997). Designing voice menu applications for telephone applications. In Handbook of Human-Computer Interaction (2nd Edition), In Helander, M.G., Landauer, T.K., & Prabhu, P.V. (Eds.) North Holland: Amsterdam, Netherlands.

Wharton, C., Marics, M., & Engelbeck, G. (1993). Speech recognition vocabularies for automated call routing. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, 240-243.

Franzke, M., Marx, A.N., Roberts, T.L., & Engelbeck, G. (1993). Is speech recognition usable? An exploration of the usability of a speech-based voice mail system. SIGCHI Bulletin, 25(3), 49-51.

Engelbeck, G. (1992). How do people want to be told when to speak to their telephone? Proceedings of AVIOS'92 (American Voice I/O Society),357-363.

Engelbeck, G.E., & Roberts, T.L.  (1989). The effects of several voice-menu characteristics on menu-selection performance. (Technical Report) U S WEST Advanced Technologies.

Roberts, T.L., & Engelbeck, G. (1989).  The Effects of Device Technology on the Usability of Advanced Telephone Functions, Proceedings of the CHI'89 Conference on Human Factors in Computing. ACM: New York, (331-337).

Methods

Rudman, S. E., & Engelbeck, G. (1995). Lessons in choosing methods for designing complex graphical user interfaces, In P.G. Polson, C.H. Lewis, M. Rudisill, and T. McKay (Eds.). HCI Design: Success stories, emerging methods, and real-world context. Morgan Kaufmann: San Mateo, CA.

Johnson, J.J., & Engelbeck, G.E. (1989). Modes survey results. SIGCHI Bulletin, 20(4), 38-50.

Johnson, J.J., & Engelbeck, G.E. (1988). Modes survey. SIGCHI Bulletin, 19(4), 6-10.

Cognitive Modeling

Engelbeck, G., Polson, P.G. (1988).  An Interference Theory Explanation of Retention Errors, SIGCHI Bulletin, 19(3), 61-62.

Polson, P.G., Muncher, E. & Engelbeck, G. (1986). A test of a common elements theory of transfer.  Proceedings of the CHI'86 Conference on Human Factors in Computing.  ACM: New York, (78-83).